I lost my phone and tried logging in via iPad but forgot my p***word and now the verifi...

GetHuman-brimbain's customer service issue with Snapchat from June 2018

2 views
 | 
322 similar
 | 
0 following
Help with my Snapchat issue
GetHuman-brimbain's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brimbain will want to follow the link below to head to their help center. We will check on GetHuman-brimbain later to make sure it's all set or try to help escalate.
Snapchat Help Center
The issue and preferred resolution, in GetHuman-brimbain's own words:
I lost my phone and tried logging in via iPad but forgot my p***word and now the verification codes to change my p***word are going through to my lost phone. My username is brianbain** and the email I'm away to provide is the email address verified with my account.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-brimbain fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-brimbain
Jun 6th, 2018 - 12d ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 322 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-brimbain started working on this issue
Jun 6th 11:41pm