We purchased an add on snapchat and it is not showing up it is all cut off.

GetHuman752801's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The problem I ran into: We purchased an add on snapchat and it is not showing up it is all cut off.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman752801
Jun 5th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 405 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman752801 started working on this issue
Jun 5th 5:27pm
GetHuman752801 indicated the issue is not fixed yet.
Jun 5th 6:34pm