I had a snap chat jcrunelle, I deleted it less then ** days ago due to my new last name...

GetHuman750001's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman750001's own words
I had a snap chat jcrunelle, I deleted it less then ** days ago due to my new last name. I made a new one and now I cannot access my old account at all due to my phone being on my new account
GetHuman750001 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman750001
Jun 4th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 2 customers so far
Similar issue to 212 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman750001 started working on this issue
Jun 4th 9:18pm
GetHuman750001 indicated the issue is not fixed yet.
Jun 8th 12:31am