My boyfriend and I had a Snapchat streak of I think *** days and he got a new phone tha...

GetHuman-scubakas's customer service issue with Snapchat from June 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-scubakas's own words
My boyfriend and I had a Snapchat streak of I think *** days and he got a new phone that day and couldn’t log into his account and our streak ended. Would it be possible to reinstate the streak? It ended on May **th
GetHuman-scubakas did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-scubakas
Jun 5th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-scubakas started working on this issue
Jun 5th 1:02am