I’m losing all my streaks even though i’m snapping them every day and they are snapping...
GetHuman-rsawyer's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
First: share to improve GetHuman-rsawyer's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rsawyer's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rsawyer will want to follow the link below to head to their help center. We will check on GetHuman-rsawyer later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rsawyer may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-rsawyer's own words
I’m losing all my streaks even though i’m snapping them every day and they are snapping back too. sometimes i’ll see a timer so i’ll snap them and they’ll snap me but the timer stays. and other times i won’t see a timer it’ll just go away.
GetHuman-rsawyer did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-rsawyer fixed the problem
We are waiting for GetHuman-rsawyer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.