I have saved videos and pictures to memories but now they are gone, they aren’t in the...

GetHuman736212's customer service issue with Snapchat from May 2018

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494 similar
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1 following
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman736212's own words
I have saved videos and pictures to memories but now they are gone, they aren’t in the backup folder. I’m missing snaps from October to February, is there any way I can get them back? They are quite important to me
GetHuman736212 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Snapchat

Customer service issue
Reported by GetHuman736212
May 31st, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 8 customers so far
Similar issue to 494 others
1 customer following this
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Timeline
GetHuman736212 started working on this issue
May 31st, 2018 8:11pm