I received an email saying that my password for my snapchat account (maliki*c) was chan...

GetHuman-liyahcl's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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GetHuman-liyahcl's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-liyahcl will want to follow the link below to head to their help center. We will check on GetHuman-liyahcl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-liyahcl may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-liyahcl's own words
I received an email saying that my password for my snapchat account (maliki*c) was changed on Friday May **th at *:**pm but i did not change my password at that time. My snapchat often logs me out by itself. I would like to know if someone has hacked my account. I changed my password this morning (May **th at *:**am) because when i tried logging in it said my password was incorrect. Thank you for the assistance.*-Maliyah Clark
GetHuman-liyahcl did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-liyahcl
May 30th, 2018 - 8 mons ago
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GetHuman-liyahcl started working on this issue
May 30th, 2018 9:51pm