Well, I was at the dentist's office. My younger brother was messing with my phone, and...

GetHuman722572's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman722572's own words
Well, I was at the dentist's office. My younger brother was messing with my phone, and deleted Snapchat as a joke. I have a Samsung Galaxy S*, so I don't have the Google Play Store app, I open it on chrome. I go there and it always says that it's already downloaded. I look through settings, and I go to snapchat, to see if I can delete it there. I can't find it. And, on the Play Store's Snapchat page, there is no "Uninstall" option or "Open" option. It just says "Installed". I try to click it, but to does absolutely nothing. I use Snapchat often to communicate with friends and family, but how will I use it now that the app is stuck saying I own*have installed it, but I really don't?
GetHuman722572 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman722572
May 27th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 8 customers so far
Similar issue to 141 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman722572 started working on this issue
May 27th 11:28am
GetHuman722572 indicated the issue is not fixed yet.
May 31st 11:42am
GetHuman722572 indicated the issue is not fixed yet.
May 31st 11:45am
GetHuman722572 indicated the issue is not fixed yet.
May 31st 12:00pm
GetHuman722572 indicated the issue is not fixed yet.
May 31st 12:00pm
GetHuman722572 indicated the issue is not fixed yet.
May 31st 12:00pm