When Snapchat messed up all of the best friends list and made them backwards I was very...

GetHuman-jaricawi's customer service issue with Snapchat from May 2018

3 views
 | 
454 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman-jaricawi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jaricawi's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jaricawi will want to follow the link below to head to their help center. We will check on GetHuman-jaricawi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jaricawi may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-jaricawi's own words
When Snapchat messed up all of the best friends list and made them backwards I was very upset. You finally fixed it but now the person I had a each other’s best friends for over * months is no longer showing that friend emoji. Now it only shows each other’s best friend. Please fix this. My username is Jaricawiles and the person I had it with was mack*huard**.
GetHuman-jaricawi did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-jaricawi fixed the problem
We are waiting for GetHuman-jaricawi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-jaricawi fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-jaricawi
May 25th, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 454 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jaricawi started working on this issue
May 25th 11:04am