I went in to be sure I saved my Snaps and it just kept on popping out I don't think it...

GetHuman708000's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman708000's own words
I went in to be sure I saved my Snaps and it just kept on popping out I don't think it's fair that I lost all my Snaps because the app was messing up, it was really important memories that I lost all because the app kept on acting up and said I didn't save them but they were in my memories as saved and now they're not there anymore I think it's very unfair!! Every time I would try to get back in it, it would just keep booting me out of the app! I wasnt able to do anything else to my snaps because of it steadily kicking me out,this has never happened,and just my luck it wants to do it this weekend of my big event******!!Yes my app was updated,yes I saved them to memories so theres absolutely NOOO reason they should not be in my memories smh Iam sooo hurt behind this**
GetHuman708000 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman708000
May 22nd, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 66 others
0 customers following this
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Timeline
GetHuman708000 started working on this issue
May 22nd 3:48pm
GetHuman708000 indicated the issue is not fixed yet.
May 22nd 4:55pm
GetHuman708000 indicated the issue is not fixed yet.
May 25th 5:49pm