My cousin hacked my Snapchat and it is connected to her email and we are not on talking terms

GetHuman-obeyadai's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-obeyadai may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-obeyadai's own words:
The problem I ran into: My cousin hacked my Snapchat and it is connected to her email and we are not on talking terms
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-obeyadai
May 22nd, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 158 others
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Timeline
GetHuman-obeyadai started working on this issue
May 22nd 12:24am