I got a new phone and I'm trying to log into my Snapchat account but it won't let me be...

GetHuman-jsteelo's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman-jsteelo's own words
I got a new phone and I'm trying to log into my Snapchat account but it won't let me because it has a invalid email and the phone number associated with the account is no longer mine. So I forgot my password and I can't change it by email or by phone because the email isn't even a valid email and my phone number has changed and when I try to change it in the settings it won't let me unless I know my password. So if you could please get back with me it would greatly be appreciated! Thank you
GetHuman-jsteelo did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-jsteelo
May 18th, 2018 - 10 mons ago
I have an issue with Snapchat too
Seen by 26 customers so far
Similar issue to 30 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-jsteelo started working on this issue
May 18th, 2018 1:11pm
GetHuman-jsteelo indicated the issue is not fixed yet.
May 18th, 2018 2:11pm