Hi, okay i have had snapchat since i was ** .. i’m now ** and have a ton of memories th...

GetHuman691171's customer service issue with Snapchat from May 2018

600 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman691171's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman691171 got the right customer help using our suggestion.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman691171's own words
Hi, okay i have had snapchat since i was ** .. i’m now ** and have a ton of memories that i love and don’t have anywhere else but on snapchat. well a few weeks ago someone logged me out and posted cruel stuff about how i was ugly and everything on my story so i got back in and i reset my password , well today i got logged out and neither my phone number nor my email is working , i don’t know what to do , i lost my bestfriend due to cancer and me and him have so many videos and pictures saved on my memories . please im begging you to help me get back in ..
GetHuman691171 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman691171 fixed the problem
We are waiting for GetHuman691171 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman691171 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman691171
May 16th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 7 customers so far
Similar issue to 600 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman691171 started working on this issue
May 16th, 2018 8:26pm