About two or three days ago, I reopened snapchat to reply to some of the snaps my frien...

GetHuman681807's customer service issue with Snapchat from May 2018

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The issue in GetHuman681807's own words
About two or three days ago, I reopened snapchat to reply to some of the snaps my friends sent me. However, I found out that more than half of my streaks were gone. I thought my snapchat was glitching so I restarted my phone to check if it was just a glitch. However, more than half of my streaks were still gone and I was confused because I send the same streak snaps to everyone who I have a streak with.
GetHuman681807 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman681807
May 14th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 235 others
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Timeline
GetHuman681807 started working on this issue
May 14th, 2018 10:41am