About two or three days ago, I reopened snapchat to reply to some of the snaps my frien...
GetHuman681807's customer service issue with Snapchat from May 2018
Help with my Snapchat issue
First: share to improve GetHuman681807's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman681807's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman681807 will want to follow the link below to head to their help center. We will check on GetHuman681807 later to make sure it's all set or try to help escalate.
About two or three days ago, I reopened snapchat to reply to some of the snaps my friends sent me. However, I found out that more than half of my streaks were gone. I thought my snapchat was glitching so I restarted my phone to check if it was just a glitch. However, more than half of my streaks were still gone and I was confused because I send the same streak snaps to everyone who I have a streak with.
GetHuman681807 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman681807 fixed the problem
We are waiting for GetHuman681807 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.