On May **th, ****, at *:**pm I discovered that my phone was stolen out of my locker in...

GetHuman677234's customer service issue with Snapchat from May 2018

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The issue in GetHuman677234's own words
On May **th, ****, at *:**pm I discovered that my phone was stolen out of my locker in school. I tried the "track my iphone" tool but my phone isn't connected to wifi or data which means I can't track it. I hid myself from the snapmap just for privacy purposes but now I need it back on so I could possibly find the person who stole my iphone. I would log into it on a different phone but that would log me out of that account on the stolen phone. Is there any way I can turn it back on or have one of your representatives do that for me without logging me out of my snapchat on that phone? I would really like to have a response soon considering the circumstance.**Thanks, Taylor Barnes
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Customer service issue
Reported by GetHuman677234
May 12th, 2018 - 10 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
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GetHuman677234 started working on this issue
May 12th, 2018 12:32am