I had a snap chat account that was verified to a old telephone number of mine. I have g...

GetHuman675568's customer service issue with Snapchat from May 2018

6 views
 | 
45 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman675568's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman675568's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman675568 will want to follow the link below to head to their help center. We will check on GetHuman675568 later to make sure it's all set or try to help escalate.
The issue in GetHuman675568's own words
I had a snap chat account that was verified to a old telephone number of mine. I have got a new number and my email to reset my password was tied to my old number as well and have two step authentication on it so it’s sending the code to my old number. I have tried to call the old number to see if they could tell me the code that was being sent to the phone and it’s not a working number at this time. Is there anything you all could do to please help me I would greatly appreciate it. The user name is carejohnson to my snap chat account. Thank you for your time and your help and hope you have a blessed day.
GetHuman675568 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman675568 fixed the problem
We are waiting for GetHuman675568 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman675568 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman675568
May 11th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 6 customers so far
Similar issue to 45 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman675568 started working on this issue
May 11th, 2018 3:29pm