My child is being harassed through Snapchat and I need to know if there is anyway to p...

GetHuman666722's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman666722's own words
My child is being harassed through Snapchat and I need to know if there is anyway to pull these chats once they've disappeared or do I need to get a legal order to get these "conversations"?**Thank you.**Knowing that your app is used primarily by pre-teens and teens, you should absolutely reconsider that the "chats" are able to disappear! These kids are using that fact for malicious purposes! They still don't have the intelligence to deal with something like Snapchat!
GetHuman666722 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman666722 fixed the problem
We are waiting for GetHuman666722 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman666722
May 8th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 6 customers so far
Similar issue to 652 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman666722 started working on this issue
May 8th, 2018 4:49pm
GetHuman666722 indicated the issue is not fixed yet.
May 8th, 2018 4:56pm