Hi Snapchat team,*Yesterday I lost a snap streak with a friend, which had lasted over...

GetHuman-oliviamu's Lost Snap Streak issue with Snapchat from May 2018

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If you lost your streak or if it disappeared in error, you can report the issue to them here https://support.snapchat.com/en-US/i-need-help
The issue in GetHuman-oliviamu's own words
Hi Snapchat team,*Yesterday I lost a snap streak with a friend, which had lasted over *** days. It was disappointing however because the day before yesterday we had been snap chatting each other. We thought we would wait a day to see if it can back (because this has happened to me before with another streak) but it hasn't returned.
GetHuman-oliviamu did not yet indicate what Snapchat should do to make this right.
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Lost Snap Streak issue
Reported by GetHuman-oliviamu
May 1st, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 11 customers so far
Similar issue to 42928 others
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GetHuman-oliviamu started working on this issue
May 1st, 2018 8:19am