Ok so I opened snapchat one day when I woke up and I was suddenly logged out. I tried m...
GetHuman-lizziwie's Disabled Account issue with Snapchat from May 2018
Help with my Snapchat issue
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GetHuman-lizziwie's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lizziwie will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lizziwie can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Before contacting them, items GetHuman-lizziwie may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-lizziwie's own words
Ok so I opened snapchat one day when I woke up and I was suddenly logged out. I tried my password and it didn’t work. I couldn’t email myself to change my password because my email is different now and i have a different phone number because I moved countries. Now I can’t get into my old snapchat and i had a lot of things I can’t get back. Snapchat explain. Why do I have to lose all my Snapchat accomplishments if I was logged out by your server? Please help me with this.
GetHuman-lizziwie did not yet indicate what Snapchat should do to make this right.
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