Ok so I opened snapchat one day when I woke up and I was suddenly logged out. I tried m...

GetHuman-lizziwie's Disabled Account issue with Snapchat from May 2018

14 views
 | 
54099 similar
 | 
2 following
Help with my Snapchat issue
First: share to improve GetHuman-lizziwie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lizziwie's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lizziwie will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lizziwie can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lizziwie may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-lizziwie's own words
Ok so I opened snapchat one day when I woke up and I was suddenly logged out. I tried my password and it didn’t work. I couldn’t email myself to change my password because my email is different now and i have a different phone number because I moved countries. Now I can’t get into my old snapchat and i had a lot of things I can’t get back. Snapchat explain. Why do I have to lose all my Snapchat accomplishments if I was logged out by your server? Please help me with this.
GetHuman-lizziwie did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-lizziwie fixed the problem
We are waiting for GetHuman-lizziwie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lizziwie fixes it.
This email address isn't valid

Snapchat

Disabled Account issue
Reported by GetHuman-lizziwie
May 1st, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 14 customers so far
Similar issue to 54099 others
2 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lizziwie started working on this issue
May 1st, 2018 1:36am