Most of my memories deleted. I need them back!!

GetHuman640242's customer service issue with Snapchat from April 2018

8169 similar
0 following
Help with my Snapchat issue
Before contacting them, items GetHuman640242 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman640242's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman640242 will want to follow the link below to head to their help center. We will check on GetHuman640242 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman640242's own words:
The problem I ran into: Most of my memories deleted. I need them back!!
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman640242
Apr 29th, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 8169 others
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GetHuman640242 started working on this issue
Apr 29th 9:13pm
GetHuman640242 shared this issue with your circles on Google+
Apr 29th 9:13pm