Last night I sent streaks to everyone I had a streak with and I’ve woken up and that sn...

GetHuman-jaesctt's Lost Snap Streak issue with Snapchat from April 2018

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jaesctt will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jaesctt can let us know if they help or not.
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Before contacting them, items GetHuman-jaesctt may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you lost your streak or if it disappeared in error, you can report the issue to them here https://support.snapchat.com/en-US/i-need-help
The issue in GetHuman-jaesctt's own words
Last night I sent streaks to everyone I had a streak with and I’ve woken up and that snapchat hadn’t sent. I’ve lost around ** streaks , and I am especially bothered about losing a streak with abster*****xx and ayesha*xoxc as they are very long and they are very close friends with them. It has distressed me because the only reason all my streaks disappeared was because snapchat was faulty and didn’t send my streaks.
GetHuman-jaesctt did not yet indicate what Snapchat should do to make this right.
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Snapchat

Lost Snap Streak issue
Reported by GetHuman-jaesctt
Apr 28th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 6 customers so far
Similar issue to 54230 others
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Timeline
GetHuman-jaesctt started working on this issue
Apr 28th, 2018 12:34pm