Hi i changed my phone completely with my number but I forgot to change the number on Sn...

GetHuman-omaralas's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman-omaralas's own words
Hi i changed my phone completely with my number but I forgot to change the number on Snapchat so i tried to open the snap on my new phone they said u have to Verified by putting the code that we send to ur number and now i dont have the number anymore but still have my email on and its on snap as well. So basically what i am tryna say that i wanna open my snap from my email.
GetHuman-omaralas did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-omaralas
Jun 3rd, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 8 customers so far
Similar issue to 557 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-omaralas started working on this issue
Jun 3rd 1:14am
GetHuman-omaralas indicated the issue is not fixed yet.
Jun 5th 3:26am
GetHuman-omaralas indicated the issue is not fixed yet.
Jun 5th 3:26am