My account got locked because they said I was using a third party app but I wasn’t and...

GetHuman744708's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman744708 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman744708's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744708 will want to follow the link below to head to their help center. We will check on GetHuman744708 later to make sure it's all set or try to help escalate.
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue and preferred resolution, in GetHuman744708's own words:
My account got locked because they said I was using a third party app but I wasn’t and it said it would only be for ** hours but it’s been way more. I tried to unlock it but that didn’t work
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman744708
Jun 3rd, 2018 - 20d ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 307 others
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Timeline
GetHuman744708 started working on this issue
Jun 3rd 10:28am