My account @Bigdaddylexus was recently hacked .. the person changed my email to theirs...

GetHuman743459's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman743459's own words
My account @Bigdaddylexus was recently hacked .. the person changed my email to theirs and right after changed my number to theirs also. How can I get my account back ?
GetHuman743459 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman743459 fixed the problem
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Customer service issue
Reported by GetHuman743459
Jun 2nd, 2018 - 5 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 159 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman743459 started working on this issue
Jun 2nd 8:40pm
GetHuman743459 indicated the issue is not fixed yet.
Jun 2nd 9:41pm
GetHuman743459 indicated the issue is not fixed yet.
Jun 3rd 9:47pm