our streak was gone even though we snapchatted each other! - snapchat my boyfriend (clm...

GetHuman-cmeinber's Lost Snap Streak issue with Snapchat from April 2018

53915 similar
2 following
Help with my Snapchat issue
First: share to improve GetHuman-cmeinber's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cmeinber's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cmeinber will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cmeinber can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you lost your streak or if it disappeared in error, you can report the issue to them here https://support.snapchat.com/en-US/i-need-help
The issue in GetHuman-cmeinber's own words
snapchat my boyfriend (clmnt.mrtn) ... our streak was gone even though we snapchatted each other!
we are in a long distance relationship and it signifies a lot
to renew our streak of *** days
I have an issue with Snapchat too
How GetHuman-cmeinber fixed the problem
We are waiting for GetHuman-cmeinber to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cmeinber fixes it.
This email address isn't valid


Lost Snap Streak issue
Reported by GetHuman-cmeinber
Apr 18th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 22 customers so far
Similar issue to 53915 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-cmeinber started working on this issue
Apr 18th, 2018 4:03pm