I noticed that our snapchat streak was gone - snapchat My bestfriend - we have snapchat...

GetHuman560533's Lost Snap Streak issue with Snapchat from April 2018

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman560533 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman560533 can let us know if they help or not.
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Before contacting them, items GetHuman560533 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you lost your streak or if it disappeared in error, you can report the issue to them here https://support.snapchat.com/en-US/i-need-help
The issue in GetHuman560533's own words
snapchat My bestfriend ... I noticed that our snapchat streak was gone
we have snapchated each other every singel day and therefore I don't understand Why we loosed our streaks.
if you restored our *** snapchat streaks
I have an issue with Snapchat too
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Snapchat

I was using snapchat
Lost Snap Streak issue
Reported by GetHuman560533
Apr 1st, 2018 - 2y ago
I have an issue with Snapchat too
Not resolved
Seen by 10 customers so far
Similar issue to 54280 others
1 customer following this
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Timeline
GetHuman560533 started working on this issue
Apr 1st, 2018 4:38pm