Hello, *The issue with my Skype account is that I am able to video call some of my cont...
GetHuman1337567's customer service issue with Skype from October 2018
Help with my Skype issue
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GetHuman1337567's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1337567 will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1337567 can let us know if they help or not.
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Before contacting them, items GetHuman1337567 may need:
Name, Billing address, Email Address, and Password
The issue in GetHuman1337567's own words
Hello, *The issue with my Skype account is that I am able to video call some of my contacts and it works. But with other contacts when I try to call them, it says they're not online (when they are) and the calls never comes through on their account. I am not sure why this, however when I do call people it comes through on their Skype account as a different email address (my daughter's) to the one I'm signed in with (my own email). I don't know how this has happened and if this is the cause for the calls not working so I tried uninstalling and reinstalling Skype on my computer but the issue is unresolved. *I am using my own email address for this message but the other email that seems to appear on my Skype is ******@***.com**Thank You*John Slaughter
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