Hello, *The issue with my Skype account is that I am able to video call some of my cont...

GetHuman1337567's customer service issue with Skype from October 2018

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The issue in GetHuman1337567's own words
Hello, *The issue with my Skype account is that I am able to video call some of my contacts and it works. But with other contacts when I try to call them, it says they're not online (when they are) and the calls never comes through on their account. I am not sure why this, however when I do call people it comes through on their Skype account as a different email address (my daughter's) to the one I'm signed in with (my own email). I don't know how this has happened and if this is the cause for the calls not working so I tried uninstalling and reinstalling Skype on my computer but the issue is unresolved. *I am using my own email address for this message but the other email that seems to appear on my Skype is ******@***.com**Thank You*John Slaughter
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Skype

Customer service issue
Reported by GetHuman1337567
Oct 13th, 2018 - a mon ago
I have an issue with Skype too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1337567 started working on this issue
Oct 13th 11:45am