I JUST RECENTLY HAD ANOTHER $**.** CHARGED TO MY CREDIT CARD FOR SKYPE SERVICE. I HAD...

GetHuman1040187's customer service issue with Skype from August 2018

20 views | 2353 similar | 0 following
Help with my Skype issue
GetHuman1040187's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1040187 will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1040187 can let us know if they help or not.
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The issue in GetHuman1040187's own words
I JUST RECENTLY HAD ANOTHER $**.** CHARGED TO MY CREDIT CARD FOR SKYPE SERVICE. I HAD *********I JUST HAD **.** CHARGED TO MY CREDIT CARD FOR SKYPE SERVICE ON MY AUTOMATIC ADDITION WHEN MY ACCOUNT GOT TO $*.**. MY BALANCE THIS MORNING WHEN I TRIED A CALL WAS $**.**. THE CALL DID NOT GO THRU, AND A RECORDING SAID TO LEAVE A MESSAGE. I LEFT A VERY BRIEF MESSAGE, AND THE REPORT SAID THE CALL WAS * SECONDS. M Y BALANCE DROPPED TO $**.**. THAT IS .** CENTS. I TRIED THE SAME NUMBER A FEW MINUTES AGO, AND AGAIN GOT A RECORDING. AGAIN I LEFT A VERY BRIEF MESSAGE, AND MY REMAINING CREDIT BALANCE DROPPED TO $**.**. *CAN YOU TELL ME HOW MUCH YOU ARE CHARGING PER MINUTE FOR CALLS. WHEN I SIGNED UP FOR SKYPE IT WAS *.* CENTS PER MINUTE. NOW I PAID ** CENTS FOR TWO * SECOND CALLS. PLEASE ADVISE WHAT IS GOING ON*ALSO IT IS RIDICULOUS THAT YOU DO NOT HAVE A PHONE NUMBER TO CALL TO GET QUEST IONS ANSWERED.

GetHuman1040187 did not yet indicate what Skype should do to make this right.

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Skype

Customer service issue
Reported by GetHuman1040187
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 2353 others
0 customers following this
Items needed
Name
Billing address
Email Address
Password

Timeline

GetHuman1040187 started working on this issue
Aug 27th, 2018 2:29am
GetHuman1040187 indicated the issue is not fixed yet.
Aug 28th, 2018 10:00pm
GetHuman1040187 indicated the issue is not fixed yet.
Aug 28th, 2018 10:03pm
GetHuman1040187 indicated the issue is not fixed yet.
Aug 31st, 2018 6:51pm

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