I JUST RECENTLY HAD ANOTHER $**.** CHARGED TO MY CREDIT CARD FOR SKYPE SERVICE. I HAD...
GetHuman1040187's customer service issue with Skype from August 2018
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Help with my Skype issue
GetHuman1040187's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1040187 will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1040187 can let us know if they help or not.
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The issue in GetHuman1040187's own words
I JUST RECENTLY HAD ANOTHER $**.** CHARGED TO MY CREDIT CARD FOR SKYPE SERVICE. I HAD *********I JUST HAD **.** CHARGED TO MY CREDIT CARD FOR SKYPE SERVICE ON MY AUTOMATIC ADDITION WHEN MY ACCOUNT GOT TO $*.**. MY BALANCE THIS MORNING WHEN I TRIED A CALL WAS $**.**. THE CALL DID NOT GO THRU, AND A RECORDING SAID TO LEAVE A MESSAGE. I LEFT A VERY BRIEF MESSAGE, AND THE REPORT SAID THE CALL WAS * SECONDS. M Y BALANCE DROPPED TO $**.**. THAT IS .** CENTS. I TRIED THE SAME NUMBER A FEW MINUTES AGO, AND AGAIN GOT A RECORDING. AGAIN I LEFT A VERY BRIEF MESSAGE, AND MY REMAINING CREDIT BALANCE DROPPED TO $**.**. *CAN YOU TELL ME HOW MUCH YOU ARE CHARGING PER MINUTE FOR CALLS. WHEN I SIGNED UP FOR SKYPE IT WAS *.* CENTS PER MINUTE. NOW I PAID ** CENTS FOR TWO * SECOND CALLS. PLEASE ADVISE WHAT IS GOING ON*ALSO IT IS RIDICULOUS THAT YOU DO NOT HAVE A PHONE NUMBER TO CALL TO GET QUEST IONS ANSWERED.
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