hi I have a problem with my Skype account. I may have deleted my Microsoft account by m...

GetHuman-jnico's customer service issue with Skype from August 2018

21 views | 2349 similar | 0 following
Help with my Skype issue
GetHuman-jnico's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jnico will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jnico can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jnico's own words
hi I have a problem with my Skype account. I may have deleted my Microsoft account by mistake. I have Skype on my iphone which is working fine, however on my iMac it is not.*it doesn't recognise my details. I have created a new account on my I mac but not the skype name has changed on my iMac, Its a mess, can you help me clean this up?**Ok, update details.- I have a Skype account that has been going for years.**I received a message from Microsoft and I accidentally canceled my Microsoft account X days ago. **I think by doing this, It has changed my access to skype. *Tried to sign in on my iMac without success. **theen decided to re activate my mirosoft account which has now left me with a second skype account name.** my email and phone number and password are linked to both accounts.**to delete this account, it asks for my email.** "The tricky part" by canceling my email and password for one account may delate both accounts.**I only want to delete the new one that has no details attached not the long standing one.** the new account doesn't give me my new skye name in full so I can not use it to delete the new account???*Is there a window that I can not see that will give me my full skype name so that I can then delete the new account????

GetHuman-jnico did not yet indicate what Skype should do to make this right.

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Skype

Customer service issue
Reported by GetHuman-jnico
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 21 customers so far
Similar issue to 2349 others
0 customers following this
Items needed
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Timeline

GetHuman-jnico started working on this issue
Aug 27th, 2018 12:31am
GetHuman-jnico indicated the issue is not fixed yet.
Aug 29th, 2018 1:37am
GetHuman-jnico indicated the issue is not fixed yet.
Aug 29th, 2018 1:48am
GetHuman-jnico indicated the issue is not fixed yet.
Aug 29th, 2018 1:59am
GetHuman-jnico indicated the issue is not fixed yet.
Aug 29th, 2018 2:00am
GetHuman-jnico indicated the issue is not fixed yet.
Aug 29th, 2018 2:00am

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