i receive an email July * stating that I need to reactivate my account not to lose my c...

GetHuman-jimena_c's customer service issue with Skype from July 2018

16 views | 1325 similar | 0 following
Help with my Skype issue
GetHuman-jimena_c's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jimena_c will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jimena_c can let us know if they help or not.
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The issue in GetHuman-jimena_c's own words
recover my account balance ... i receive an email July * stating that I need to reactivate my account not to lose my credit. I am jimenacampos in skype and my address is: *****@***.com The amount of credit in my account is $*.** and I am prompted to react in less than * days by either placing a call, send an sms or purchase a Skype number, suscription, etc. WHen trying to make a phone call it turns I have no funds to do it. So, how come I receive this e-mail then? You anounce me of my $*.** canadian credit. WHere is my credit? Thanks a lot. JImena Campos
they send an email saying I have funds in my account and when I open my account I have no credit left
answering me how much credit I have in my account and if I have none left as they say once I open it, to stop sending me emails telling me to reactivate my balance if I don't have any.
Can't remember. I would expect for them not to send me e-mails if I can't recover or use my credit.
sending them a complain. Yeah, right!!
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Skype

skype
Customer service issue
Reported by GetHuman-jimena_c
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 16 customers so far
Similar issue to 1325 others
0 customers following this
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Timeline

GetHuman-jimena_c started working on this issue
Jul 6th, 2018 5:18pm
GetHuman-jimena_c shared this issue with your circles on Google+
Jul 6th, 2018 5:18pm
GetHuman-jimena_c indicated the issue is not fixed yet.
Jul 6th, 2018 5:22pm
GetHuman-jimena_c indicated the issue is not fixed yet.
Jul 6th, 2018 7:14pm
GetHuman-jimena_c indicated the issue is not fixed yet.
Jul 7th, 2018 6:25pm

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