I have logged in correctly but it is asking security token from Google authenticator. A...

GetHuman-bsnaveen's customer service issue with Skrill from June 2018

Help with my Skrill issue
I have logged in correctly but it is asking security token from Google authenticator. Authenticator is wiped out when I reset my phone. When I installed it again it is asking for code from skrill. But code generating option is not there instead skrill asking for authenticator code. Both asking each others codes which Im not able to generate without opening skrill properly.
I trust that Skrill will make this right and come up with a resolution that is fair.
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Skrill

Customer service issue
Reported by GetHuman-bsnaveen
Jun 5th, 2018 - 21d ago
I have an issue with Skrill too
Fixed
Seen by 4 customers so far
Similar issue to 208 others
0 customers following this
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Timeline
GetHuman-bsnaveen started working on this issue
Jun 5th 7:33am
GetHuman-bsnaveen indicated the issue is not fixed yet.
Jun 6th 4:04pm