How Do I Cancel My Bank Wire Transfer on Skrill?

Canceling a bank wire transfer on Skrill is a quick and easy process. You can cancel the transfer within 30 minutes of initiating it, and you must be the owner of the account receiving the payment. If you meet these requirements, you can cancel the transfer and get your money back. If you need to cancel a bank wire transfer that has already been completed, you will not be able to get your money back.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Money transfer services have become incredibly popular in recent years, as they offer a quick and easy way to move money between countries. One of the most popular money transfer services is Skrill, which allows users to send and receive payments quickly and easily. With Skrill, you can send money to anyone in the world, as long as they have a valid email address.

Use the Official Website

The first step is to go to the official Skrill website and sign in to your account.

  1. Once you're logged in, you'll be able to see a list of all the transfers that are currently pending or have already been completed.

  2. Find the transfer that you want to cancel and click on it.

  3. On the next page, you should see a cancel button. Skrill will cancel the transfer and refund the money to your account if you click on this.

Use the Skrill Mobile App

The process is slightly different if you're using the Skrill mobile app.

  1. Open the app and sign in to your account.

  2. Go to the menu and select "Transfers." You'll see a list of all the transfers that are currently pending or have already been completed on this page.

  3. Find the transfer that you want to cancel and tap on it.

  4. On the next screen, you'll see a cancel button. Tap on this to cancel the transfer and refund the money to your account.

Call Customer Service

If you can't find the cancel button or if it's been more than 30 minutes since you initiated the transfer, your only option is to contact Skrill customer service. They may cancel the transfer for you, but this is not guaranteed. You can reach Skrill customer service by phone or email. When calling, be sure to have your account information handy as they will need to verify your identity before they can help you.

What Are the Requirements For Cancelling a Transaction?

There are a few requirements that you must meet before you can cancel a transaction on Skrill. First, the transfer must be in progress -- you cannot cancel a transfer that has already been completed. Second, you must request the cancellation within 30 minutes of initiating the transfer. Finally, you must be the account owner that is receiving the payment. If you meet these requirements, you can cancel the transfer and get your money back.

What if I Need to Cancel a Complete Wire Transfer?

If you need to cancel a bank wire transfer that has already been completed, you will not be able to get your money back. Once the transfer is complete, it is final and cannot be reversed. If you need to cancel a bank wire transfer, you must do so within 30 minutes of initiating the transfer.

However, you can reach out to the recipient of the funds and ask them to return the money. This is not always possible, but it is worth trying if you need the money back immediately. If you have any other issues, you can always call Skrill customer service for help.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Cancel My Bank Wire Transfer on Skrill?

Why does GetHuman Write How-to Guides for Skrill Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Skrill in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Bank Wire Transfer on Skrill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Skrill

Asked 3 years ago
Updated 2 years ago
Viewed 2,508,498 times
Skrill
How to cancel a wire transfer on Skrill
A guide to canceling wire transfers on Skrill
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!