Shutterfly Customer Service

Contact Shutterfly & solve common issues

Use Shutterfly's Phone Number

Shutterfly's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Shutterfly. Below you will also find the phone and non-phone-based contact information we've gathered.

Shutterfly: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Shutterfly.
There's more!
Click below to show 7 more questions, answers, and complete guides to common Shutterfly customer support problems.

Contacting Shutterfly customer support

Below you can compare and contrast the 5 ways to contact Shutterfly by looking at which ones are the fastest and which ones other customers recommend the most for solving Shutterfly customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Shutterfly across the following channels: Phone, Web, Chat, Email.

Phone number / contactWaitVotes
888-225-7159
Customer Service
54 mins117
Online Help at support.shutterfly.com
Customer Service
< 2 hrs260
Live Chat at support.shutterfly.com
Customer Service
10 mins386
customerservice@cs.shutterfly.com
Customer Service
< 2 hrs319
Online Help at shutterfly-2.custhelp.com
Customer Service
< 2 hrs273

Recent reasons customers contacted Shutterfly:

My rece up to for last * books
Nothing happened! I have had a great experience with Shitterfly so I thought I would as...
Want to talk with someone regarding making a photo book.**Would like to talk with someo...
I ordered a calendar and I was sent ****- I need a **** calendar please
Used the pennies for prints promo code and it was accepted but it said it included free...
whenever i try to check out it says that my info still hasn’t loaded
paypal icon won't come up
Tech support with my password, every time I reset it it still doesn’t work
Can't locate my child pictures
My daughter ordered me a photo book for Mother's Day. I would love to surprise her wit...
My daughter ordered a photo book for Mother's Day and I want to surprise her with a dup...
I Purchased Photos on the **% discount yet when I bought my photos I still paid $** how...

Help me with my issue

Does GetHuman work with Shutterfly?

GetHuman does not work with Shutterfly's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Shutterfly at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Shutterfly's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Shutterfly at a Glance

Shutterfly has 1 chat option
Shutterfly has 1 customer email
Shutterfly has 2 help forums
Shutterfly has no twitter handle
Shutterfly has no facebook page
Contact information overview

Answered on this page:

How Do I Track My Shutterfly Order?
How long does it take to process and ship an order from Shutterfly?
How Do I Cancel My Shutterfly Order?
Do you offer international shipping?
How Do I Contact Shutterfly Support?
How Do I Recover My Shutterfly Account?
Solutions to common issues

Contacting Other Companies

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