I ordered on a day that said free shipping. the totally amount due at cash out was zero...

GetHuman1707593's customer service issue with Shutterfly from December 2018

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The issue in GetHuman1707593's own words
I ordered on a day that said free shipping. the totally amount due at cash out was zero shipping. Tonight I just double checked my order because I have received the key chains yet.. and saw that I was charged $**.** for shipping. That is outrageous and I would have never ordered from shutterfly if I had to pay shipping. I could have ordered the exact same products from shoppers drug mart with no shipping costs. I am so upset, and cant aford that!! *hope u can help make my experaince with shutterfly better .*thanks , katrina hind
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Shutterfly

Customer service issue
Reported by GetHuman1707593
Dec 7th, 2018 - 6 mons ago
I have an issue with Shutterfly too
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GetHuman1707593 started working on this issue
Dec 7th, 2018 2:41am