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The issue in GetHuman1707593's own words
I ordered on a day that said free shipping. the totally amount due at cash out was zero shipping. Tonight I just double checked my order because I have received the key chains yet.. and saw that I was charged $**.** for shipping. That is outrageous and I would have never ordered from shutterfly if I had to pay shipping. I could have ordered the exact same products from shoppers drug mart with no shipping costs. I am so upset, and cant aford that!! *hope u can help make my experaince with shutterfly better .*thanks , katrina hind
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