I placed a Xmas card order last night and the ** % off code wasn’t applied. Also the ex...

GetHuman-explurr's customer service issue with Shutterfly from November 2018

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The issue in GetHuman-explurr's own words
I placed a Xmas card order last night and the ** % off code wasn’t applied. Also the extra $*.** for the rounded corners weren’t broken down on the cost until after it was paid. I’d like to cancel the rounded corner if possible due to the extra change and find out why the ** % off code wasn’t applied. **My order number is ************-******* and my coupon code is MDMC-BKGH-V**E-J*X**N. **Thank you for your assistance!**Cindy Kovach ****-***-****
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Shutterfly

Customer service issue
Reported by GetHuman-explurr
Nov 29th, 2018 - 9 mons ago
I have an issue with Shutterfly too
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Seen by 5 customers so far
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Timeline
GetHuman-explurr started working on this issue
Nov 29th, 2018 1:33am
GetHuman-explurr indicated the issue is not fixed yet.
Nov 29th, 2018 1:20pm
GetHuman-explurr indicated the issue is not fixed yet.
Nov 29th, 2018 1:36pm
GetHuman-explurr indicated the issue is not fixed yet.
Nov 29th, 2018 1:48pm