Re: Second Order Scrapbook*CORRECT ORDER RECEIPT** Order * ************-********After...

GetHuman-gradyand's customer service issue with Shutterfly from October 2018

3 views
 | 
669 similar
 | 
0 following
Help with my Shutterfly issue
First: share to improve GetHuman-gradyand's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-gradyand to get a Shutterfly rep on the line!
Always use the GetHuman Phone tocall Shutterfly. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-gradyand may need:
Account holder name, Billing address, and Email on account
The issue in GetHuman-gradyand's own words
Re: Second Order Scrapbook*CORRECT ORDER RECEIPT** Order * ************-********After I made my scrapbook and placed my order I, received a Shutterfly receipt for $**.** that was put on my credit card - Order number ************-*******.*--------------------------------------------------**WRONG* *I Didn't Order a * Scrapbook.*Re: Order * ************-********Emailed * ****-**-** *:** *I, received this *nd email receipt from Shutterfly customer service for second scrapbook book. Order * ************-******* also being charged $**.** on my credit card. *---------------------------------------------------*I ONLY ordered (*) scrapbook but you charged my credit card for two for a Total of: **.** each. I calling to cancel the second order.*Order * ************-******* but I got the answering machine in stead.*I'll be calling you this morning to make sure this *nd order CANCELLED and reimbursement put back on my card.*Grady Ferguson***** N Canal St. ****Carlsbad, NM *****
GetHuman-gradyand did not yet indicate what Shutterfly should do to make this right.
I have an issue with Shutterfly too
How GetHuman-gradyand fixed the problem
We are waiting for GetHuman-gradyand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shutterfly's attention and get better help faster. Tap below to get started.
Having Shutterfly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Shutterfly email you?
This email address isn't valid
Follow this issue
See how GetHuman-gradyand fixes it.
This email address isn't valid

Shutterfly

Customer service issue
Reported by GetHuman-gradyand
Oct 12th, 2018 - 2 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 3 customers so far
Similar issue to 669 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gradyand started working on this issue
Oct 12th 2:38pm