Re: Second Order Scrapbook*CORRECT ORDER RECEIPT** Order * ************-********After...

GetHuman-gradyand's customer service issue with Shutterfly from October 2018

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The issue in GetHuman-gradyand's own words
Re: Second Order Scrapbook*CORRECT ORDER RECEIPT** Order * ************-********After I made my scrapbook and placed my order I, received a Shutterfly receipt for $**.** that was put on my credit card - Order number ************-*******.*--------------------------------------------------**WRONG* *I Didn't Order a * Scrapbook.*Re: Order * ************-********Emailed * ****-**-** *:** *I, received this *nd email receipt from Shutterfly customer service for second scrapbook book. Order * ************-******* also being charged $**.** on my credit card. *---------------------------------------------------*I ONLY ordered (*) scrapbook but you charged my credit card for two for a Total of: **.** each. I calling to cancel the second order.*Order * ************-******* but I got the answering machine in stead.*I'll be calling you this morning to make sure this *nd order CANCELLED and reimbursement put back on my card.*Grady Ferguson***** N Canal St. ****Carlsbad, NM *****

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Customer service issue
Reported by GetHuman-gradyand
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 669 others
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GetHuman-gradyand started working on this issue
Oct 12th, 2018 2:38pm