In the last hour I just ordered what I thought would be a free bottle of CBD gummies fr...
GetHuman-ruthtv's Cancel order issue with Shopify from October 2019
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The issue in GetHuman-ruthtv's own words
In the last hour I just ordered what I thought would be a free bottle of CBD gummies from myhealth**x* via an advert on facebook . It transpires that this "free" bottle may have cost me over £*** ! I want to cancel my order which I paid for with my credit card, IMMEDIATELY . Please can you advise me as to how I can do this as I am a pensioner and cannot afford to spend that much , thankyou for your swift response , Ruth J. Taylor (Mrs)
GetHuman-ruthtv did not yet indicate what Shopify should do to make this right.
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How GetHuman-ruthtv fixed the problem
I trawled around until I found an email address & sent a polite but forceful letter cancelling my order. It took * or * exchanges and I am still checking my bank account but I'm hoping it is sorted
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