I placed an order for a men’s Boston red sox jacket with one of your vendors, called To...

GetHuman1672240's customer service issue with Shopify from December 2018

4 views
 | 
119 similar
 | 
0 following
Help with my Shopify issue
First: share to improve GetHuman1672240's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1672240's next move: call Shopify.
The best way to get your problem resolved is to tap the button below to start calling Shopify. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1672240 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1672240's own words
I placed an order for a men’s Boston red sox jacket with one of your vendors, called Tozanee, on *******. Order *TZN****. I received one confirmation e-mail on the day of purchase. Since then, nothing. No communication whatsoever. I have e-mailed their customer service several times with no response, and the phone number on their page is disconnected. I would prefer to receive the item I ordered, but if that’s not possible I need to know what can be done. Otherwise I will be contacting my bank on Monday, *******, to dispute the charge.
GetHuman1672240 did not yet indicate what Shopify should do to make this right.
I have an issue with Shopify too
How GetHuman1672240 fixed the problem
We are waiting for GetHuman1672240 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shopify's attention and get better help faster. Tap below to get started.
Having Shopify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1672240 fixes it.
This email address isn't valid

Shopify

Customer service issue
Reported by GetHuman1672240
Dec 2nd, 2018 - 6 mons ago
I have an issue with Shopify too
Not resolved
Seen by 4 customers so far
Similar issue to 119 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1672240 started working on this issue
Dec 2nd, 2018 5:50am