Before contacting them, items GetHuman1672240 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1672240's own words
I placed an order for a men’s Boston red sox jacket with one of your vendors, called Tozanee, on *******. Order *TZN****. I received one confirmation e-mail on the day of purchase. Since then, nothing. No communication whatsoever. I have e-mailed their customer service several times with no response, and the phone number on their page is disconnected. I would prefer to receive the item I ordered, but if that’s not possible I need to know what can be done. Otherwise I will be contacting my bank on Monday, *******, to dispute the charge.
GetHuman1672240 did not yet indicate what Shopify should do to make this right.
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