I placed an order for a men’s Boston red sox jacket with one of your vendors, called To...

GetHuman1672240's customer service issue with Shopify from December 2018

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The issue in GetHuman1672240's own words
I placed an order for a men’s Boston red sox jacket with one of your vendors, called Tozanee, on *******. Order *TZN****. I received one confirmation e-mail on the day of purchase. Since then, nothing. No communication whatsoever. I have e-mailed their customer service several times with no response, and the phone number on their page is disconnected. I would prefer to receive the item I ordered, but if that’s not possible I need to know what can be done. Otherwise I will be contacting my bank on Monday, *******, to dispute the charge.
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Customer service issue
Reported by GetHuman1672240
Dec 2nd, 2018 - 6 mons ago
I have an issue with Shopify too
Not resolved
Seen by 4 customers so far
Similar issue to 119 others
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GetHuman1672240 started working on this issue
Dec 2nd, 2018 5:50am