Before contacting them, items GetHuman-omanizat may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-omanizat's own words
Hi*I am thinking of buying Stella Swb but xg or HG gear ratio is high speed gear but how thay compire in trim of troqe output if we asume the same proson is applying the same power, let us put exsamble, As you know low gear ratio thoraticly give more pulling pwore but how they compire if we put ***** xg and **** PG which one will transmit more power, i don't wont to compire the simaler size in this case as this will help me to select the correct model. The problem is I did not find in your website any refirence indicate the pulling power and what is the main difference between stella and twins pwore
GetHuman-omanizat did not yet indicate what Shimano should do to make this right.
I have an issue with Shimano too
How GetHuman-omanizat fixed the problem
We are waiting for GetHuman-omanizat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.