What is Shimano's warranty policy?

Shimano's warranty policy ensures that their products are free from defects in materials and workmanship. The warranty period varies depending on the product and is typically one to three years from the original purchase date. To qualify for warranty service, customers must provide proof of purchase and should contact their local Shimano dealer or authorized service center. Shimano will repair or replace the defective product at their discretion. However, the warranty does not cover damage caused by accidents, misuse, or normal wear and tear. Additionally, any modifications or unauthorized repairs void the warranty. Shimano is committed to customer satisfaction and stands behind the quality of their products, striving to provide reliable and long-lasting cycling components.