Headphones just stopped working. They have had very little use and are in perfect cond...
GetHuman-whymex's Returns issue with Sennheiser from February 2020
Help with my Sennheiser issue
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-whymex's own words
Headphones just stopped working. They have had very little use and are in perfect condition, but no sound. The Sennheiser warranty is for two years. I purchased them on Amazon Feb **, ****.
GetHuman-whymex did not yet indicate what Sennheiser should do to make this right.
I have an issue with Sennheiser too
How GetHuman-whymex fixed the problem
Since the phone number that Amazon gave me was not the same as yours I searched for any other option and found this solution. Sennheiser has a product service portal which I found very confusing but finally found the page to enter my product information and print a ups label to send my headphones in. I was surprised when dropping off the box as there was no cost to me.
Please help with my Sennheiser issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.