Dear Sears,**I ordered a chest freezer on May *, ****. At that time the website said t...
GetHuman5048285's customer service issue with Sears from July 2020
Help with my Sears issue
First: share to improve GetHuman5048285's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5048285 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman5048285's own words
Dear Sears,**I ordered a chest freezer on May *, ****. At that time the website said that it was in stock (that was false click bait). Upon ordering I was told that it would be delivered on June **, ****. On June ** Sears called to tell me that I would get a call about my delivery on Friday June **, ****. On thursday June **, **** Sears texted me that the delivery date was postponed until July **, ****.**On July *, **** I was told to expect a call that night to let me know what time the freezer would arrive. Then I received a text stating that the delivery was rerescheduled to *********.**Sears should not apologize, Sears should FIX THE PROBLEM! Deliver a freezer! I ordered it on ********. Stop with excuses, FIX THE PROBLEM! Sears has sent me * emails regarding this order. They are all dishonest placating drivel. Do something.**Regards,**Steve****.***.******PS: Do not call me to apologize. Call me with an honest solution.
GetHuman5048285 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman5048285 fixed the problem
We are waiting for GetHuman5048285 to fix the problem and share the solution with the rest of us customers.
Please help with my Sears issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sears customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians