I want to speak to management in regards to your repair service. It took * months to re...

GetHuman3692086's customer service issue with Sears from October 2019

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The issue in GetHuman3692086's own words
I want to speak to management in regards to your repair service. It took * months to repair my dryer, and two plus repair techs. While repairing dryer tech broke the inside light bulb and left broken glass on floor and I cut my foot.*When the second tech came and repaired the dryer he did not replace the bulb plus the dryer exhaust hose keeps coming loose because they did not install the exhaust clamp, they left it sitting on the washer. I can not get anyone to come back out to install these items. They keep shuffling me to different people*departments. I’m tired of your lousy service. I want someone out immediately and replaced the light bulb and install the exhaust hose properly. If I don’t get immediate help I’m talking to my attorney to discuss what legal alternative I can pursue. *Please call me back at ***-***-****. *My service contract is: ********. **Ed Dombrowski

GetHuman3692086 did not yet indicate what Sears should do to make this right.

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Sears

Customer service issue
Reported by GetHuman3692086
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 6506 others
0 customers following this

Timeline

GetHuman3692086 started working on this issue
Oct 2nd, 2019 7:48pm