Please keep your word concerning one skipped payment.

GetHuman2603863's Complaints issue with Sears from March 2019

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The issue in GetHuman2603863's own words
I was trying to get them to keep their word that I can skip Feb. Payment. ... I contacted Sears in February stating I need to skip February payment because Im going through hardships I was told that would be okay and there would be no late fee added. I have been charged for February anyway.keep getting different answers by different people.
They don't realize that I cannot pay double payments.
Please stop Double billing me I can't pay it anyway
I have been a customer since **** I was working pt * years ago but no longer employed
Calling customer service but getting Different results
I have an issue with Sears too
How GetHuman2603863 fixed the problem
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Sears

Credit card payments
Complaints issue
Reported by GetHuman2603863
Mar 27th, 2019 - 23d ago
I have an issue with Sears too
Fixed
Seen by 27 customers so far
Similar issue to 3230 others
0 customers following this
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Timeline
GetHuman2603863 started working on this issue
Mar 27th 2:29pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 3:44pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 3:46pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 3:50pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 3:53pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 3:55pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 3:58pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 4:09pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 4:14pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 4:14pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 4:14pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 4:17pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 10:28pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 10:29pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 10:30pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 10:31pm
GetHuman2603863 indicated the issue is not fixed yet.
Mar 30th 10:47pm
GetHuman2603863 confirmed the issue is fixed. Hooray!
Mar 30th 11:52pm