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Before contacting them, items GetHuman1638047 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman1638047's own words
I have been waiting for a full month for a part to be sent to me (ordered by a technician) on the *nd warranty service call. I have been patient, but not getting this part for my * year old Maytag washing covered under a Major Protection Agreement is very inconvenient to me and my family. We rely on this washing machine and dragging my laundry week after week to a laundry mat is difficult for me. I feel like I should not have to wait more than a month for this service to be completed. Please contact me ASAP @ ***-***-**** - Anna Rivera
GetHuman1638047 did not yet indicate what Sears should do to make this right.
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