This is in reference to order ********** placed on September **th ****, for a wall oven...

GetHuman-galemail's customer service issue with Sears from November 2018

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The issue in GetHuman-galemail's own words
This is in reference to order ********** placed on September **th ****, for a wall oven. The oven was received damaged, I have attempted to return via and RMA number ************** and you were supposed to pick it up at my home. This never occurred, and you still have the charge assessed to my credit card. Simply put, I'm attempting to return the oven using an RMA number you provided so I can get my money back. I have dealt with your online email and get these nonsensical canned emails. I need resolution to this immediately
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Customer service issue
Reported by GetHuman-galemail
Nov 12th, 2018 - 4 mons ago
I have an issue with Sears too
Not resolved
Seen by 3 customers so far
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GetHuman-galemail started working on this issue
Nov 12th, 2018 12:48am