This is the second time I placed an order through Sears for an order I did not receive...

GetHuman1376386's customer service issue with Sears from October 2018

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The issue in GetHuman1376386's own words
This is the second time I placed an order through Sears for an order I did not receive. Email I received said it was delivered to a completely different address in a different State. I have talked to * different department at Sears and have tried the supplier several times. They either do not answer or tell me they are busy and to call back. I really wanted the items but I will settle for a refund. Order * *********. I live in Illinois. It was delivered to Michigan. My correct address is on the order. ????
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Sears

Customer service issue
Reported by GetHuman1376386
Oct 19th, 2018 - a mon ago
I have an issue with Sears too
Not resolved
Seen by 3 customers so far
Similar issue to 1748 others
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Timeline
GetHuman1376386 started working on this issue
Oct 19th 4:27pm