My late husband, Clyde M. Kennedy III, and I, Elizabeth Kennedy have been Sears custome...

GetHuman1337591's customer service issue with Sears from October 2018

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The issue in GetHuman1337591's own words
transfer an existing account from my late husbands n ... My late husband, Clyde M. Kennedy III, and I, Elizabeth Kennedy have been Sears customers since ****. I always assumed I was also an owner of the account. Recently I discovered that I was only an authorized user. The City Bank Sears Card has been closed via City Bank, I am hoping that based on our past record with Sears I can transfer that past account history to an account on my name. Elizabeth Kennedy, *** Forest Valley Ct. Atlanta. GA *****. *Home Phone: ***-***-****, email:*****@***.com. I am ** years old and have an income from investments. Can you assist me in getting a comparable account on my name?
Since **** I have thought the account was in the name of my husband Clyde Kennedy III and my name Elizabeth Kennedy*jointly.
I would like a Sears to transfer or open an account in my name that contains my past credit history*
I have been Sears Customer since **** with my husband. All our appliance were purchased from Sears. My most recent purchases are a washer and dryer in early **** and in late July I renewed all my service agreements on my double ovens, cooktop, dishwasher, refrigerator, washing machine and dryer.
Spoke with City Bank. Since my husband is deceased my account has been closed.
I have an issue with Sears too
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Credit Card
Customer service issue
Reported by GetHuman1337591
Oct 13th, 2018 - 3 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 1691 others
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GetHuman1337591 started working on this issue
Oct 13th, 2018 11:59am