Since Sears has a contract with the *rdparty delivery company, SEARS (not the customer...

GetHuman1170320's customer service issue with Sears from September 2018

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The issue in GetHuman1170320's own words
Since Sears has a contract with the *rdparty delivery company, SEARS (not the customer!) needs to ensure that the items are delivered. There appears to be a case of FRAUD here and I PAID Sears directly in good faith that I would receive ALL of the items I PAID for! I received only HALF OF MY order! ORDER **********, phone* ********** Melanie Pruitt, Manistee, MI
GetHuman1170320 did not yet indicate what Sears should do to make this right.
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Customer service issue
Reported by GetHuman1170320
Sep 20th, 2018 - 3 mons ago
I have an issue with Sears too
Not resolved
Seen by 3 customers so far
Similar issue to 1475 others
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Items needed
Account name
Account address
Account email
Account phone number
Order number
Order date
GetHuman1170320 started working on this issue
Sep 20th 1:00pm