On Friday the **th I waited at home for a technician to show for a dishwasher repair. H...

GetHuman-bkgator's customer service issue with Sears from September 2018

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On Friday the **th I waited at home for a technician to show for a dishwasher repair. He never arrived. I used Sears chat to determine what was going on and was told the driver logged it as 'No one home'. So I asked what they would do to expedite another call and was told sorry, next available is the **th. I was also told someone from customer service would reach out to me as I asked for a Supervisor. I was told someone would call within the next business day...it is not Tuesday night and still no call. I would like to get my dishwasher repaired in an expedient manner and not wait around for another * hour window. Please advise as to how your can resolve QUICKLY, I am tired of doing dishes by hand.
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Customer service issue
Reported by GetHuman-bkgator
Sep 19th, 2018 - 6 mons ago
I have an issue with Sears too
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Sep 19th, 2018 1:26am